Contact
Contact Us
We'd Love to Hear From You
At BabySafeSteps, providing excellent customer service is just as important as providing quality baby products. Whether you have a question about a product, an existing order, shipping, or returns, our friendly support team is here to help.
Customer Support
Phone
+1 604-613-6999
Business Address
45893 Yates Ave
Chilliwack, BC V2P 3H3
Canada
Website
babysafesteps.online
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday
10:00 AM – 3:00 PM (Pacific Time)
Sunday & Public Holidays
Closed
Need Help With?
Our support team is happy to assist you with:
- Product inquiries
- Order status and tracking
- Shipping information
- Returns and refunds
- Exchanges
- Payment questions
- General customer support
Response Time
We strive to respond to all inquiries within 24–48 business hours. During holidays or promotional periods, response times may be slightly longer, but we will always do our best to assist you as quickly as possible.
Thank you for choosing BabySafeSteps. We appreciate your trust and look forward to helping you provide a safer, more comfortable journey for your little one.